City operations remain stable as emergency measures are lifted and local services continue without disruption.
Situation Overview:
Tremors from a regional earthquake were felt in parts of northern and central Thailand, including the capital, on 28 March 2025 at 13:20 local time. The quake occurred in Myanmar and was mildly felt in Bangkok. As a precaution, the city was briefly declared an emergency zone later that afternoon, but the status has since been lifted as the situation stabilised.
Following this, the Bangkok Metropolitan Administration deactivated its emergency command unit as overall conditions improved. Public utilities remain stable, assistance efforts are ongoing, and local district offices are fully prepared to handle any further needs.
Current Status as of 1 April 2025:
Transportation:
Bangkok City Travel:
• BTS Skytrain and the Red Line Mass Transit System (SRT Red Line) are operating as usual.
• MRT Blue and Purple Lines, along with the Yellow and Pink Monorail Lines, are running normally.
• The Airport Rail Link is also operating as usual.
Air Travel:
All Bangkok airports remain operational. Suvarnabhumi Airport—All public transportation systems at the airport are fully operational, and the situation has returned to normal.
Rail Travel:
The State Railway is now operating normally. All long-distance train services from Krung Thep Aphiwat Station resumed normally. Further information can be obtained from the Customer Relations Information Center at telephone number 1690, available 24 hours.
Road Travel:
• Road travel in Bangkok is open as usual.
• All bridges over the Chao Phraya River remain open. The Bangkok Mass Transit Authority (BMTA) has increased bus services in Bangkok and surrounding areas, operating throughout the night to accommodate travellers.
• Highways connecting to surrounding provinces are operating as usual, such as Rama 2 Road, which connects Bangkok to Hua Hin.
Shopping Mall:
All shopping Malls, including Siam Paragon, CentralwOrld, ICONSIAM, King Power, and all shopping centres under the Mall Group and EM DISTRICT, such as Emporium and Emquartier, are now open as usual.
Events and Festivals:
All tourism-related services in Bangkok and its surrounding provinces and in all destinations across Thailand are operating as usual.
All events and festivals remain as scheduled, including the Maha Songkran World Water Festival at Sanam Luang and the Songkran events planned in destinations up and down the country.
Tourist Assistance Contact Information:
The Thai authorities and the concerned public and private sectors are collaborating their efforts to ensure safety and security for tourists and the general public. Tourists can contact relevant agencies at the contact details below should they need any assistance.
Tourist Information Center
Tourism Authority of Thailand (TAT)
(Providing tourist information/Events & Festivals/Travelling around Thailand)
Tel: 1672
Website: www.tourismthailand.org
Tourist Police Bureau
Tel: 1155
Website: www.touristpolice.go.th
Ministry of Tourism & Sports Tourist Assistance Center (TAC)
(Offering help in the aftermath of natural disasters, assault, accidents, and distress)
Tel: 0 2134 4077
Website: www.mots.go.th
Department of Consular Affairs
(Passport/Apply for a Thai Visa/Visa requirements)
Tel: 0 2572 8442
Website: https://consular.mfa.go.th
State Railway of Thailand
(Train timetables/Ticket booking)
Tel: 1690
Website: www.railway.co.th
Bangkok Mass Transit Authority (BMTA)
(Bus services in Bangkok)
Tel: 1348
Website: www.bmta.co.th
Emergency Call Center (Royal Thai Police)
Tel: 191
Immigration Bureau
(Request for extension of stay in Thailand/Alien registration application)
Tel: 1178, 0 2572 8500
Website: www.immigration.go.th
The Transport Company Limited
(Inter-provincial bus services)
Tel: 1490
Website: www.transport.co.th
Airports of Thailand Public Company Limited
(Flight schedule/Passenger guides)
Tel: 1722, 0 2132 1888
Website: www.airportthai.co.th
Department of Highways
(Highway Information)
Tel: 1586
Website: www.doh.go.th
National Disaster Warning Center
Tel: 1784
Website: www.disaster.go.th
Medical Emergency Call Center
Tel: 1669
Fire and Rescue Department
Tel: 199
Information as of 1 April 2025 at 10.00 Hrs.
by the International Public Relations Division, Tourism Authority of Thailand
